Clarity, Innovation, and Results – Your Questions, Answered
FAQ – Everything You Need to Know
From our process to pricing, services, and collaborations—here’s everything you need to know about working with Bright Moon Digital.
What makes Bright Moon Digital different from other agencies?
At Bright Moon Digital, we don’t just deliver services—we engineer tailored digital experiences. Unlike agencies that follow trends, we create them. Our approach is deeply strategic, tech-driven, and results-oriented, ensuring that every project is built with innovation, efficiency, and scalability in mind.
Do you work with startups and enterprise-level businesses?
Absolutely! Whether you're a lean startup looking for an MVP or a large enterprise needing complex digital transformation, we have custom solutions to fit your scale, vision, and growth stage.
Can you handle both development and marketing?
Yes! Our team specializes in custom web & software development, SEO & performance marketing, e-commerce solutions, and automation & AI integration—making us a full-service digital powerhouse.
Do you create fully custom websites, or do you use templates?
We offer fully custom, strategically designed solutions. While we can work with frameworks like WordPress, WooCommerce, Shopify, and Laravel, every project is built with tailored functionality to fit your exact needs.
How long does it take to build a website?
Project timelines vary based on complexity.
- Simple websites (Landing pages, small business sites): 2-4 weeks
- E-commerce & advanced custom sites: 4-8 weeks
- Enterprise solutions & fully custom platforms: 8+ weeks
We always ensure efficient, streamlined workflows while maintaining high quality.
Do you provide website maintenance and updates?
Yes! We offer ongoing maintenance, security updates, and performance optimization to ensure your site stays fast, secure, and scalable.
Can you help with SEO and digital marketing?
Yes, we specialize in data-driven SEO strategies, PPC campaigns, and high-converting digital marketing solutions tailored to your business goals. Our SEO approach focuses on:
- Technical SEO & on-page optimization
- Content marketing & keyword research
- High-ROI PPC & conversion-focused campaigns
How do you measure digital marketing success?
We focus on real metrics that drive business growth:
✅ Increased organic traffic & visibility
✅ Higher conversion rates & ROI
✅ Engagement & audience retention
✅ Scalable strategies with measurable impact
Can you build an e-commerce store for my business?
Yes! We develop high-performance e-commerce solutions on platforms like WooCommerce, Shopify, Magento, and custom Laravel solutions. Every store is optimized for speed, UX, and conversions.
What payment solutions do you integrate?
We integrate secure, seamless payment solutions, including:
💳 Stripe, PayPal, Square, Authorize.net
💰 Custom subscription & automated billing
🌎 Multi-currency & global payment processing
Can you automate business workflows?
Yes! We specialize in custom API integrations, Zapier automations, CRM solutions, and AI-driven workflow enhancements to eliminate repetitive tasks and streamline operations.
Can you integrate third-party tools with my website?
Of course! We seamlessly integrate with CRMs, analytics tools, marketing platforms, and custom business solutions to enhance your digital ecosystem.
Do you offer white-label services for agencies?
Yes! We provide high-quality white-label solutions for agencies looking to scale their web development, SEO, and digital marketing services under their own brand.
Do you outsource your work?
No. Our in-house team manages every project with strict quality control, ensuring high standards, security, and consistency.
Can we collaborate on long-term projects?
Absolutely! We love working on long-term partnerships, retainer-based services, and scalable digital solutions.
How do I start working with Bright Moon Digital?
🚀 It’s simple!
1️⃣ Contact us via our forms or email.
2️⃣ We discuss your goals & create a tailored strategy.
3️⃣ You receive a detailed proposal & project roadmap.
4️⃣ We execute & deliver beyond expectations.
What are your pricing models?
We offer flexible pricing depending on the project scope:
🔹 Fixed-price projects – Best for clearly defined requirements.
🔹 Hourly billing – For dynamic or consulting-based work.
🔹 Retainers & long-term partnerships – For ongoing services & optimization.
Do you offer refunds or guarantees?
We stand by our work quality, strategy, and execution. While refunds aren't typically offered, we ensure transparent communication, defined deliverables, and unmatched service.